As my valued client, your satisfaction is my primary goal. If you are unhappy with your purchase, I am happy to accept an item for exchange. Store credit will be given in the amount of the original purchase price. Buyers must contact me within 5 days of receipt of merchandise for a return. I must receive the item in its original condition; it must be returned unused, unaltered and undamaged, with all paperwork included.  I must receive the return within 10 days of the buyer's original receipt. Please Contact us if you have any other questions or concerns at madisonbriejewelry@gmail.com. Thank you for your business.